Privacy Policy

At LevelUpSkool, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, store, and protect your data when you use our website and services.

1. Information We Collect

When you interact with LevelUpSkool, we may collect the following information:

Name, email address, and phone number
Payment related details (processed securely through third party payment gateways)
Course enrollment and usage data
Communication details when you contact our support team

We do not collect or store sensitive financial information such as card or banking details.

2. How We Use Your Information

Your information is used to:

Provide access to courses and learning materials
Communicate about programs, updates, and support requests
Improve our website, content, and learning experience
Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. Data Protection and Security

LevelUpSkool takes reasonable technical and administrative measures to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to protect your information, no online system can be completely secure.

4. Third Party Services

We may use trusted third party tools for:

Payment processing
Email communication
Website analytics

These third parties have their own privacy policies and are responsible for handling data according to their standards.

5. Cookies and Tracking

Our website may use cookies to enhance user experience, analyze website traffic, and understand user behavior. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Shipping & Delivery Policy

(For Digital Products Only)

LevelUpSkool does not sell or ship any physical products. All offerings are digital and delivered online.

6. Digital Product Delivery

Upon successful payment:

Access to online courses, workshops, or programs is provided digitally
Course access details are shared via registered email or user dashboard
Delivery is considered complete once access is granted

There are no shipping charges or physical deliveries involved.

7. Access Timelines

Recorded courses are typically accessible immediately after payment
Live or cohort based programs may start on a scheduled date, which is communicated in advance

Any delays related to access will be communicated through email or official channels.

8. User Responsibility

It is the user’s responsibility to:

Provide a valid email address during registration
Ensure stable internet access for online learning
Maintain confidentiality of login credentials

LevelUpSkool is not responsible for access issues caused by incorrect user information or technical problems outside our control.

9. Policy Updates

This Privacy Policy and Digital Delivery Policy may be updated from time to time. Any changes will be posted on this page and will take effect immediately.

10. Contact Information

If you have any questions about this policy or how your data is handled, you can contact us at:

Email: support@levelupskool.com
Phone / WhatsApp: +91 9911156596
Address: Udyog Vihar Phase 4, Sector 28, Gurugram, Haryana, India